Appointments in call centre and customer care, May 2024

Katrina Szymczak had formerly been a Customer Success Associate at Ownr. She now holds a similar position at RBCx in Toronto.

Andrii Petrykin is no longer with East Coast Credit Union where he had been employed as a Customer Service Representative to occupy the same functions at Manulife in Halifax.

Afjal Hossain was hired by Concentrix as Advisor II, Customer Service in Winnipeg. He was previously employed as CSR - Operations-Agent at IntouchCX.

Lois Eke was recruited by Gatestone & Co. as Technical Support Analyst in Calgary.

Jeff Dean has joined People. ai as Lead Customer Success Manager in Parksville. He had previously worked as Customer Success Manager at ThoughtSpot.

Rajneet Kaur has been hired on as a Customer Service Advisor at RBC in Toronto. Up until now, he worked as manager at Burger King Corporation.

Don Currie has been hired by Advocacy Maven as a Customer Experience and Enablement Consultant in Toronto. He had worked at Influitive.

Ashwath Ananth was hired by H&R Block Canada as a Customer Service Representative in Nanaimo. He worked at High Places International.

Albira Nousin is moving from Metro Inc. . From this point on, she will begin working as Customer Experience Associate at Scotiabank in Toronto.

Stalin Charles has been hired by Accenture as Associate Manager in Hawkesbury. He formerly worked at LeadSoc Technologies India Pvt Ltd.