Appointments in call centre and customer care, May 2024
Katrina Szymczak @RBCx
Katrina Szymczak had formerly been a Customer Success Associate at Ownr. She now holds a similar position at RBCx in Toronto.
Andrii Petrykin @Manulife
Andrii Petrykin is no longer with East Coast Credit Union where he had been employed as a Customer Service Representative to occupy the same functions at Manulife in Halifax.
Afjal Hossain @Concentrix
Afjal Hossain was hired by Concentrix as Advisor II, Customer Service in Winnipeg. He was previously employed as CSR - Operations-Agent at IntouchCX.
Lois Eke @Gatestone & Co.
Lois Eke was recruited by Gatestone & Co. as Technical Support Analyst in Calgary.
Jeff Dean @People.ai
Jeff Dean has joined People. ai as Lead Customer Success Manager in Parksville. He had previously worked as Customer Success Manager at ThoughtSpot.
Rajneet Kaur @RBC
Rajneet Kaur has been hired on as a Customer Service Advisor at RBC in Toronto. Up until now, he worked as manager at Burger King Corporation.
Don Currie @Advocacy Maven
Don Currie has been hired by Advocacy Maven as a Customer Experience and Enablement Consultant in Toronto. He had worked at Influitive.
Ashwath Ananth @H&R Block Canada
Ashwath Ananth was hired by H&R Block Canada as a Customer Service Representative in Nanaimo. He worked at High Places International.
Albira Nousin @Scotiabank
Albira Nousin is moving from Metro Inc. . From this point on, she will begin working as Customer Experience Associate at Scotiabank in Toronto.
Stalin Charles @Accenture
Stalin Charles has been hired by Accenture as Associate Manager in Hawkesbury. He formerly worked at LeadSoc Technologies India Pvt Ltd.