Before accepting a position in a company that you don’t know, you should consider these 4 factors… beyond the salary offered! The conditions of the job offer When a job offer is received as a result of a hiring process, it must be consistent with your expectations and the conditions stated during the interview. If […]
Working in a call centre and being assigned to customer service tasks means having the opportunity every day to commit these fatal errors… What are they and how do you avoid them? Making discriminatory comments Every customer must be considered in the same way and benefit from the same treatment. Also, agents must never make […]
