Every company has to face management of complaints. Of course, having to respond to a dissatisfied customer is not the easiest part of customer service. Yet by applying certain strategies, you will avoid the worst and even succeed in maintaining a good relationship with your customers. To talk to us about it, who could be […]
More and more companies and executives are calling on them – sales coaches. But what is their role? Who are they for? What are they typically involved in? To tell us about it, we interviewed Jean Villeneuve, a business development consultant and coach (www.jeanvilleneuve.ca). What Is the role of a sales coach? A sales coach is […]
So you’re 16 years old and want to take advantage of the next winter season to build a little nest egg? With ski resorts in full swing and stores getting busy with the Christmas period, there are many opportunities. But don’t wait until the last minute to start your search! Here are some tips to […]
