Are you a victim of psychological or sexual harassment at work but hesitate to report it for fear of alienating your colleagues? Or do you worry that this will not be enough to stop the harassment? Here is a small process to deal with these situations. Perhaps you believe that it is not legitimate to act against […]
Bilingualism is often required for jobs in call centres, but it is not limited to fluency in French and English. There are many positions for agents who are fluent in other languages. There’s enough to take advantage of your third language! “Please note that this position requires fluency in Portuguese and English.” This is the […]
Working all day on a chair with one phone call after another is not without consequences for health. Here are some simple office exercises for call centre agents to incorporate into their daily routine. You don’t need to leave your chair to do most of these exercises. They are relatively unobtrusive and will let you […]
Lack of money is the biggest risk faced by job seekers. Here are our tips of what to look out for and to reduce other risks from your lack of work. Financial risk The fear of financial fiasco may make you want to shorten your search by accepting the first job that comes along. No […]
Employers are requiring a second job interview more and more frequently. This is an opportunity for you to present yourself in more depth and ask your nagging questions. Here are our five tips to make the most of this second meeting. Be glad Being called to a second interview is excellent news, and it means […]
The world of employment is not what it used to be. As well, certain classic job search tips no longer apply, according to Forbes magazine, which recently drew up a list of tips to discard. To be a good job seeker of the day, here are recommendations and general advice not to follow. The job […]
Staying in a job for 3 years would be the ideal duration for employers, according to Indeed. For employees… six months! Results of a survey on perceptions of professional leapfrogging. In 2018, professionals are changing career often and accumulating more jobs than the baby boomers did. Adaptability, curiosity, variety and volatility: these are the values […]
What’s the point of telemarketing in a digital age, when fewer and fewer people answer their telephone? Now less a sales tool than a communications channel with regular customers, telemarketing more than ever emphasizes the human factor. “Would you be interested, sir, in learning about our new product that is adapted to your needs?” This […]
Online stores don’t just hire developers! Portrait of the different non-technical professions in e-commerce, where experience in retail sales or in accounting is an asset. There is no doubt that programmers, engineers and statisticians are essential employees for proper functioning of an online store, whether of modest size or a multinational e-commerce company. But you […]
Emergency services dispatchers, responsible for receiving 911 calls and dispatching ambulance, police and fire services, are in great demand in many call centres across Canada. Focus on the training and hiring context of this profession. The job of emergency services dispatcher offers an exceptional placement rate, but it is important to know that many positions […]
Crossing guard, waiter, private tutor – there are many part-time jobs that pay more than the minimum wage. Here is a quick overview… Waiter or bartender It’s well-known – a waiter at a very busy restaurant or bar can in one evening collect a plump sum in tips. Two shifts per week in one of […]
