Philippe, 56 years old, has been a merchant for more than thirty years. Several years ago, he gave himself the “leisure” to develop other skills, to the point that today he presents himself as a merchant/CEGEP teacher/trainer/musician. You will understand, the “slasher” label comes from the accumulation of angled bars, slashes, on the presentation. Like […]
While resignation may be justified in some cases, in other cases it deserves a mature reflection on the part of the employee. Resigning on impulse, exasperated by your superior or colleagues, could have heavy consequences in the short and medium term. So before you get to that point, and even if there are elements against […]
Has the urge to drop your professional activities to start over from scratch in another field crossed your mind? Before you start looking for greener pastures where you can develop new skills, certain questions are worth asking so you don’t drag your dissatisfaction into it. What drives me professionally? You can carry out the exercise […]
In the age of mobility, workers no longer hesitate to change jobs to get a promotion, a better boss or a higher salary. But do they always choose the right time? Here are some questions to ask before thinking about quitting your job. “Leave or stay” is the question professionals ask who seek the services […]
An overloaded schedule, finding it hard to spend time with your family… Juggling work and family life can sometimes be complicated and affect the morale and even the health of your employees, as is revealed by a study conducted by Quebec’s Institut national de santé publique. Combining the two and achieving equilibrium is still possible, […]
For newcomers to Canada, call centres are full of opportunities to attack the job market. But do immigrants have to have experience in the field to find a job? Whether it is for a bank, a telephone operator or an insurer, call centres open their doors to people from all walks of life. “It’s a […]
Having a part-time job is certainly a financial setback, but it is compensated by benefits in kind. Like Josiane Décoste, many employees choose to only work a few days a week to devote more time to their family or to parallel activities. For several decades, part-time work has been the preserve of women. According to […]
Did you just land a temporary job? Now is the time to go into overdrive! By highlighting your skills and know-how, you will put all the odds in your favour to transform a temporary assignment into a permanent job. In 2016, 14% of salaried workers held a temporary job, according to the Institut de la statistique […]
Do we still need a career plan nowadays? The days when we spent 30 years of our life working for a single company are over. It is estimated that an individual will change employer at least five times during his career. So what is the point of a career plan? Stability and a linear professional […]
This was heard in a recruitment office: “If customer service was obligatory like military service, the world would be a better place!” It’s true that working with the public develops universal, essential job skills and here are ten of them. The art of greeting These skills open a dialogue showing the participants true colours. However, […]
Authentic, honest and inspiring, informal leaders are often more popular than bosses in a working team. Their qualities affect change. Companies therefore have every interest in taking advantage of informal leaders to improve their workplace. These informal leaders can be very determining in a call centre or customer service environment. The informal leader is an […]
The traditional model of job security: full time, having a single employer, has given way in the last few decades to an increase in flexibility and employment insecurity. Québécois occupying atypical jobs have more than doubled in the last 30 years. Are you in this category? Are you unionized? The job security offered to union […]
