Apprenticeship Support Advisor
February 12 2025
Industries
Education, Training
Categories Support, Assistance
Calgary, AB • Full time
The Student Services department's role in student success is to create a culture and environment that unleashes the full potential of all the students at SAIT. Our primary goal is to support Student-First Culture, by focusing on student success and mobilizing all campus community members in this shared goal.
The Opportunity
This position requires a high level of professionalism, strong communication skills (verbal/non-verbal, language/interpersonal skills), organization and attention to detail, computer information literacy, records information management, data integrity auditing and a keen focus on providing excellent, serviced-focused interactions with students. The individual must be able to consistently communicate with applicants, students, team members and stakeholders to consolidate feedback. They must be a self-starter and take ownership of the required workflow to ensure timelines are met and processes are followed.
The Role
- SAIT Apprenticeship Academic Advising support
- Develop and maintain key intake documents and processes
- Individual case management of all Apprentices to monitor grades, attendance concerns, exams, financial aid, EI, and other key success indicators
- Develop and maintain proactive communication plan for pre-entry apprentice students regarding topics including, but not limited to, exams, employment insurance, professional expectations, student supports, PLAR, etc.
- Explain PLAR to students and academic pathways post-apprenticeship
- Have clear and detailed understanding of various student awards, government funding, and grants available to apprentices
- Maintain relationship with AIT
- In-depth understanding and knowledge of master exam schedule and timing of apprenticeship programs
- Be a consistent, trustworthy, holistic point of contact throughout apprenticeship training
- Promote trades/apprenticeship internally (i.e. Open House) and externally (i.e. high school career fairs)
- Travel to apprenticeship locations to provide on-site support if needed
- Campus Support and Collaboration
- Maintain relationships with key Student Services on campus
- Attend Team Apprenticeship Meetings as necessary
- Liaise and work closely with Apprenticeship supports in Lamb Learner and Success Centre and within the schools that house apprentices
- Administrative duties
- Assist with various school activities e.g. Open House, New Student Orientation
- Case management of apprentices as necessary
- Developing and providing reports on apprenticeship students on an annual basis
Qualifications, Certifications or Designations
- Minimum Required
- High School Diploma
- Knowledge of apprenticeships
- 3-5+ years experience working in apprenticeships
- Post-Secondary experience
- Preferred
- Administrative Professional diploma or equivalent considered an asset
- 3-5+ years of administrative experience
Skills Required
- Demonstrated ability to follow procedural guidelines while providing correct and suitable support to students, staff, and other key stakeholders
- In-depth knowledge of academic policies and their implications for apprenticeship students
- Strong communication skills as a point of contact for internal and external stakeholders
- Problem-solving skills to both proactively and reactively support apprentices throughout their tenure at SAIT
- Independent management of day-to-day activities to support Apprenticeship across SAIT
Job classification: A5009 - Student Services Advisor
Salary range: 71,302.40 - 88,275.20
# of positions: 1
Hours Per Week: 40
Position End Date: 2026-03-31
Posting closing date: 2025-02-26
About SAIT
SAIT is a global leader in applied education. Named one of Alberta's Top Employers, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.
Building on our 100+ year history, we're looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.
Equity, diversity and inclusion (EDI) is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT.
At SAIT, we understand that experience comes in many forms. We're dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we're looking for, please consider applying.
SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.
BEWARE FALSE POSTINGS AND RECRUITING OFFERS
SAIT has been made aware of individuals or organizations posing as SAIT using false postings to attract job seekers and collect personal information. Please be aware that SAIT will never request sensitive personal information beyond what is required for an application.
Career opportunities at SAIT will always be posted on the SAIT career site and we encourage applicants to only apply directly through there. When your application is completed you will receive an email confirmation, if you did not receive one please check your junk mail or try applying through the SAIT career page again.
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