Support Services Manager
November 29 2024
Industries
Education, Training
Categories Supervisor, Team leader, Support, Assistance
Calgary, AB • Part time
SAIT's School of Manufacturing, Automation & Transportation provides the skills-based training and development to prepare students for a career in Alberta's rapidly growing oil and gas, transportation, manufacturing and automation sectors. We provide applied learning in action through our trades and technology programs.
The Opportunity
We have an opening for a Support Services Manager within the School of Manufacturing & Automation (M&A) and School of Transportation (SoT).
Reporting to the Associate Dean, Aviation & Technology the innovative leader will centralize and manage the support services areas of the Schools. The successful candidate has the ability to highly engage and develop a team of administrative and support staff. You would be responsible and accountable for making front-line operational decisions and having direct leadership responsibility for contributing to the achievement of organizational goals.
You will be required to travel to the Art Smith Aero Centre and Point Trotter campuses on an as needed basis.
The Role
- Hiring and performance management of support services teams
- Provide leadership, coaching and day-to-day operational supervision to support services teams
- Establish and communicate work priorities, define strategic goals and team objectives
- Manage all central activities and business processes for the support staff in the Schools
- Develop and maintain strong working relationships with Academic Chairs and Operations Coordinators to ensure excellence and consistency in the delivery of central services
- Support the Associate Deans in managing and coordinating budgets and service initiatives
- Create and implement innovative workflow efficiencies and quality improvements, ensuring accuracy
Qualifications
- Supervisory or leadership experience is required
- Experience leading employees in a unionized environment would be considered an asset
- Have a minimum of two (2) years relevant work experience
- Five (5) years related work experience is preferred
- A diploma or degree in administration or a related discipline is preferred
Skills & Knowledge
- Demonstrated leadership and decision-making abilities
- Ability to influence and build positive relationships
- Excellent communication (verbal and written) skills
- Demonstrated conflict management and interpersonal skills
- Working knowledge of practices and processes related to issues facing public sector organizations
- Strong organizational skills, including: creating workflow organization, setting priorities, anticipating issues, tracking projects, and ensuring activities are well-organized, timely and proactive
- Effectively manage budgets, quarterly reviews, strategic plans and strategies
- Ability to recognize and maintain confidentiality, and exercise discretion when disseminating information to others
- Intermediate level proficiency in Microsoft Office (Word, Excel, and Outlook)
Job Classification: Manager A5939
Salary Range: $100,000 - $105,000
Paid Leave: 4 Weeks Vacation / 14 Flex Days per year
Hours per week: 37.5
Posting Closing Date: December 5, 2024
View a summary of our benefits and perks for salaried employees as one of Alberta's Top Employers, including health & dental care, pension plan, vacation & special leave and flexible work options at our beautiful inner-city campus.
About SAIT
SAIT is a global leader in applied education. Named one of Alberta's Top Employers, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.
Building on our 100+ year history, we're looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.
Equity, diversity and inclusion (EDI) is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT.
At SAIT, we understand that experience comes in many forms. We're dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we're looking for, please consider applying.
SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.
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