Underwriting Assistant, Personal Lines

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We're looking for Underwriting Assistants, Personal Lines, to join our growing team in our Calgary and Edmonton offices. This role is a 12 month contract/secondment that would require a minimum of 2 days in the office per week.

What you'll do here:

• Support the underwriting team by processing and amending new business, endorsements, renewals and cancellations within established authority level in accordance with company policies and procedures.

• Refer risks to underwriters based on complexity and authority level.

• Assist Underwriters with the administration of complex policies.

• Underwrite and process renewals and cancellations within your underwriting authority level.

• Apply underwriting strategies in accordance with Company guidelines and personal underwriting authority limits.

• Support brokers regarding underwriting and rating policies.

• Work closely to develop and maintain positive business partnerships with brokers and co-workers.

• Use the computer system for policy inquiry, electronic filing, underwriting and rating transactions.

• Make recommendations to improve the department and increase its efficiency.

• Perform other administrative duties as assigned.

What you bring to the table:

• Minimum 2 years of customer service experience

• Actively pursuing CIP designation

• Proficient data entry skills and strong attention to detail

• Highly organized to manage workflow efficiently without continuous supervision

• Excellent communication skills, both written and verbal

• Legendary customer service and relationship building skills

• Initiative and ability to work under pressure

• Computer proficient with the ability to navigate through multiple systems

• No Canadian work experience required however must be eligible to work in Canada.

This posting closes on Thursday February 6th 2025 at 11:59pm mst.

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

• Inspiring leaders and colleagues who will lift you up and help you grow

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.