Assistant Support Services Manager

Job Description

Come join our Aramark team at AgeCare Harmony Court in Burnaby, BC. Be part of a management team, delivering food and housekeeping services for residents of this vibrant seniors living home and long-term care facility. Enjoy the satisfaction of knowing each day you are making a difference in a senior's life through your attention to detail, sense of hospitality and a commitment to Aramark & Provincial health & safety standards. Ideally, we are seeking candidates that have the knowledge and experience in housekeeping and laundry, with some exposure to the foodservice side of operations. Come watch your career grow with Aramark Canada.

Job Responsibilities

• Responsible for the operation of foodservices, housekeeping, and resident laundry in a Supportive Living environment
• Organizes/delegates preparation and delivery of resident and client catered functions
• Performs/delegates quarterly Food Safe Audit
• Performs/delegates monthly Housekeeping Audits
• Attends Family Information sessions
• Attends ARAMARK meetings and functions
• Performs/delegates all work in accordance with Client and ARAMARK policies and procedures, including but not limited to, quality assurance items and all Health & Safety initiatives.
• Participates in Human Resources functions, including recruiting, training, coaching, scheduling, payroll, and employee performance management
• Organizes/delegates regular staff meetings along with manager
• Displays polite, spirit-of-service attitude towards customers and co-workers. Maintains friendly, efficient and responsive attitude toward client and client’s customers/patients while performing job duties.
• Investigates resident, family, and employee concerns and complaints with focus on follow up and appropriate resolution.
• Investigates/delegates all employee injuries and near misses with focus on recommendations for prevention of future incidents
• Weekend work will be a requirement in this role; not every weekend, however minimum 2 weekends per month.
• Performs all other duties as required

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.

Accommodations for job applicants with disabilities are available upon request

Qualifications

• Excellent communication skills both verbal and written.
• Word, Office and Excel knowledge is required
• Must successfully complete the required training program within the defined probationary period.
• Must have the ability to communicate effectively with residents, customers, and co-workers.
• Must have the physical capabilities required for light lifting and constant walking.
• In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment.
• Must provide clear Criminal Record Check
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers

Preference will be given to candidates with these additional certifications and experience:

• Minimum 2-year College Diploma with a Management, Hotel/Restaurant or Dietetic specialty.
• Food Safe Certification an asset.
• Cooking certification not required but an asset.
• 2 to 3 years’ experience in Management or Supervision in a Healthcare environment.

#ACAN150

Education

Compensation

Range: $50,000 - $62,000

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.