Do you enjoy working in a diverse and inclusive environment where you can feel comfortable bringing your authentic self to work?
Are you a naturally curious person that believes learning is a continuous journey?
Do you prioritize your well-being and want your employer to do the same?
The TELUS Business Customer Experience (BCX) team knows that we are better together, so join us and together, let's make the future friendly.
Our team and what we'll accomplish together
Do you thrive in a fast-paced, team-centric environment?
Are you a detail-oriented individual with good time-management and organizational skills who loves working on solving problems using creative solutions?
CSSM is looking for a dynamic individual to join our national team whose overarching goal is to provide a positive customer experience, increase sales capacity while driving improvements to our business. The successful candidate will partner directly with team members across TELUS' value chain. You will work directly with business customers to resolve their issues as quickly as possible by gathering data from numerous sources, identifying and summarizing the resolution, coordinating corrections and capturing root cause data in order to drive continuous improvement.
Our team members include people like you - enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling and professionally challenging.
What you bring
Great-to-haves