Casual Support Attendant

April 18 2025
Industries Non-profit organisation - NPO
Categories Support, Assistance
Vancouver, BC • Part time

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Job description:

position Purpose summary:

The Support Attendant is responsible for the supervision of clients/property through regular rounds of inspection.

BASIC FUNCTIONS/RESPONSIBILITIES:

  • Makes scheduled rounds of inspections, checks safety/security, monitors clients/residents and premises; maintains an atmosphere of calm, providing an unobtrusive presence
  • Understands and is aware of emergency/disaster procedures and follows through
  • Liaises with referral sources and other external agencies as needed (e.g. police, parole, urgent situations)
  • Coordinates client care relating to security issues; may be directly involved in taking urine samples, doing bed checks, and room/personal searches
  • Reports security problems to appropriate staff.
  • Ongoing enforcement of policies, which may include client discipline or recommending banning of current or prospective clients
  • Meets visitors and directs and accompanies them as necessary; may include contact to resident/client
  • May serve as Relief Front Desk Clerk
  • May be required to collect urine analysis.
  • Performs other duties as assigned

Qualifications and Education requirements:

*NOTE: For some jobs, you may be required to provide validated educational documentation.

Education/Certifications:

  • Completed Grade 12 plus a minimum of six months in specialized courses (Criminology or Social Work preferred)
  • Qualify for and be willing to obtain enhanced security clearance.

Experience:

  • One year of prior related experience, including, security experience.
  • Experience working in a Security/Support position in an inner-city environment

Required Skills/Knowledge:

  • Willingness to adhere to the Mission and values of The Salvation Army
  • Computer literate in Microsoft Office and Windows
  • Must have or be willing to obtain Conflict Resolution Training, Non-Violent Crisis Intervention Training, WHMIS training, Food Safe, and Mental Health First Aid training, current certification in Basic First Aid and CPR
  • Ability to provide front line work with a population group dealing with Corrections Canada, addictions, mental health, poverty, health issues and homelessness
  • Willingness to work in a drug and alcohol-free environment
  • Available for day, afternoon, and graveyard shifts

HOURS:

On-call basis

PREFERRED SKILLS/capabilities:

Successful candidates, prior to hiring, may be required to provide:

  • Background check consent.
  • A clear vulnerable sector screening.
  • A clean drivers abstract.
  • Completion of our online Armatus Abuse Training and required Health and Safety training.

The target hiring range for this position is $26.92 to $26.92 with a maximum of $26.92.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Compensation:

The target hiring range for this position is $28.30 to $28.68 with a maximum of $29.05.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

Apply now!

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