Job Description - Customer Service (Cargo) Agent (PT) (YYJ-2024-5200-011535)
|
Customer Service (Cargo) Agent (PT) Apply by Date: Aug 14, 2024 Primary Location: CA-BC-VictoriaSchedule: Part-timeJob Type: Permanent Shift: Shift Work Number of Openings: 1Jazz was voted one of Canada’s Best Diversity Employers and one of Canada’s Top Employers for Young People in 2023! As a member of the Jazz Cargo Team, your role will be to assist our Air Canada customers in the logistics of shipping their packages. Our Cargo Agents will be trained in the Transport Canada rules and regulations of shipping as well as the Air Canada web-based Cargo System, WebLynx. While technical training will be delivered to you, excellent customer service is also expected. Additional training will be completed for safe airside ramp driving and operations and forklift licensing. By joining our team, you will have access to our extensive benefits package. You and your immediate family members will also enjoy perks such as special rates on airfare, flights, car rentals, hotel accommodation, vacation packages and even cruises. Purpose of Position:
To process airfreight shipments, adhere to safety and regulatory policies, operate cargo related equipment, process delayed, lost and damaged luggage and provide exceptional service to our customers. Reporting to the Manager, Customer Service, the incumbent will be responsible for the following: Key Responsibilities:
Depending on the base, other duties may include:
Qualifications:
We strive to make our workplace accessible for people with disabilities. We want to ensure that you are prepared for success and therefore request that you please let us know at taleosupport@flyjazz.ca if you would benefit from an accommodation during the recruitment process. Jazz recognizes that the best talent includes people of all backgrounds, abilities and points of view. To be a leader in our industry, Jazz celebrates diversity and values the uniqueness that each individual has to offer. We empower our people to foster an internal culture of inclusion, creating safe workspaces where everyone can be their authentic self. Meeting the needs of our diverse passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve. Requisition ID: YYJ-2024-5200-011535 |