Guest Services Manager
Reports To
Operations Manager
Job Summary
The Guest Services is responsible for overseeing all guest-facing activities—including front-desk services, ticket/pass sales, and especially the Ski School operations—to ensure every visitor has a safe, educational, and memorable experience. This role involves strong leadership abilities, a proactive mindset, excellent communication skills, detailed knowledge of ski or snowboard instruction, and a thorough understanding of budget preparation and financial oversight. A successful manager in this position will excel at balancing guest satisfaction, staff development, and financial targets.
Key Responsibilities
Qualifications
Working Conditions