Vendor Support Representative
January 31 2025
Industries
Retail
Categories Support, Assistance
Remote
Anywhere - Ontario • Full time
Welcome Home!
We're more than Canada's largest independent hardware and building supplies retailer—we're part of communities across the nation.
Where Customer Service Meets Accounts Payable Excellence!
As a Vendor Support Representative, you will support with reviewing and responding to Supplier and Dealer accounts payable inquiries. Led by the Manager, Accounts Payable, you'll be responsible for researching and investigating invoice and payment issues, ensuring timely resolutions while maintaining strong relationships with our partners. This is a great opportunity for someone with accounts payable and finance experience, and excellent time management and communication skills.
Ready to make an impact in a new role? Here's how:
- Research and investigate invoice and payment issues, review and record status updates.
- Establish and maintain open communication with Suppliers, as well as internal and external parties, to provide prompt follow-up for resolution of reported discrepancies.
- Retain supporting documentation electronically for tracking purposes.
- Complete year-end audit requests from Suppliers.
- Support with executing electronic fund transfers (EFT), wire payments, and cheque payments to Suppliers and Dealers.
We're looking for:
- College Diploma or Courses in Accounting, Finance, or Business.
- Three years' experience within an Accounts Payable or Finance focused position.
- Strong understanding of Tax registration numbers, both Canadian and US.
- Strong analytical skills, with the ability to prioritize and adapt to changing work demands.
- High level of accuracy, attention to detail and ability to handle multiple tasks of varying priority.
- Excellent communication skills, both verbal and written.
- Strong computer skills including Word and Outlook, with intermediate Excel skills. Knowledge of Oracle Financials will be an asset.
- Ability to learn new systems and utilize the knowledge to solve business issues.
- Ability to work independently, as well as part of a team.
- The ability to be onsite three days a week at our corporate office in St. Jacobs, to accommodate our hybrid working model.
How we'll make you feel at Home
Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:
- Competitive earnings opportunity.
- Annual Incentive/Bonus Program.
- Comprehensive Benefits Program including:
- Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
- Defined Contribution Pension Plan with Company Match, and choice of contribution level.
- Group RRSP.
- Discounts from our corporate retail stores.
- Home & Auto Insurance discounts.
- Competitive vacation time.
- Personal and sick time.
- Employee Discount Program through Venngo WorkPerks.
Bring your unique skills, thrive with interesting and challenging work, and experience what it's like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.
Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.
Canadians call us Home Hardware. We call it Home.
#HP
#HP
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