Customer Service Representative

** Only candidates already residing in Canada and possessing a valid work permit in the country will be considered for this position **

Permanant position

At Point S and Distribution Stox, logistics and distribution are at the heart of our business as a Canadian tire distributor, and our vision is to be the most efficient and effective tire distributor. Help us transform our organization so that it can continue to thrive through outstanding, modern customer service.

Find your X

When you join the Point S and Distribution Stox family, you'll be part of a positive, healthy and respectful work culture. Our work environment is welcoming, inclusive and warm, encouraging teamwork and collaboration, which are fundamental values for us. We recognize your efforts and achievements. As a member of our team, you'll have the opportunity to propel your career forward in a growing company that strives for operational excellence.

• Manage sales orders using Microsoft Dynamics AX, WEB, SQL and Excel systems

• Respond to customer needs based on product availability

• Provide information such as advice, pricing, dates and delivery status

• Handle Salesforce requests

• Participate in supplier training sessions

• Participate and contribute to continuous improvement initiatives

• High School Diploma

• Proficient in Microsoft Office Suite (Outlook, Word, Excel)

• Knowledge of ERP management systems and SQL

• Customer-focused and solution-oriented with good interpersonal skills

• Strong analytical skills

• Energetic and detail-oriented

• Strong communication skills, both verbal and written

• Ability to work well in a team

• Knowledge of tires and automotive accessories an asset

• 1 to 3 years of experience in customer service or similar role

Here are some of the benefits we offer:

• Work-from-home program

• Flexible schedule

• Summer schedule, with possibility of finishing at noon on Fridays

• Excellent group insurance plan adapted to your needs

• Group RRSP with employer contributions

• "Dialogue" telemedicine services

• Health spending account

• Anti-stress account: You will have the choice of either a health management account or personal expense account: amount ranging from $300 up to $700. (Services related to physical activity, physical activity equipment, health-related products and services, education and personal development, etc.)

• Employee assistance program

• Staff training and development programs

• Use of laptop and cell phone

• Social club (numerous activities during the year)

• Popcorn machine and fruit plate available to you

• Discounts on tire and accessory purchases

• Electric vehicle charging station at your disposal

• Career opportunities: Working at Distribution Stox can take you far

About us

Unimax brings together two major entities in the tire distribution industry: Point S Canada and Distribution Stox.

We have been named one of Canada's Best Managed Companies for 6 consecutive years.

Distribution Stox owns more than 1.5 million square feet of storage capacity distributed in 23 warehouses across Canada, and stands out for its straightforward processes, rapid delivery service and the expertise of its employees.

Point S Canada is the country's largest network of independent mechanical shops, with over 900 points of sale. Our main banners are Point S, Point S City, V1, Otobox, Pneus Prestige, Pneus Max Plus and Méga Pneu in Canada.

Look no further, we have everything you need! Come and make the difference now, and be part of our major expansion in Canada.

To find out more, visit our website: https://careers.distributionstox.ca/

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