Two opportunities available.

1. Monday-Friday (11:30am- 19:30pm)

2. Weekend (Friday & Monday 07:00-17:00, Saturday & Sunday 06:00-18:00)

Key Accountabilities:

• Coordinate and schedule shipments to ensure timely deliveries.
• Plans and schedules team members to ensure proper staffing across all shifts, ensuring alignment with volumes and service expectations.
• Utilizing TMW and other systems and applications
• Maintain clear communication through phone systems while demonstrating excellent phone etiquette
• Scheduling shipping requirements per booking instructions, ensuring all information is relayed accurately
• Collaborate with the Operations team as needed to ensure inbound and outbound freight is coordinated for on-time delivery
• Monitor shipment status and resolve any issues that may arise during transit
• Perform data entry tasks accurately to maintain up-to-date records
• Review driver performance and participate in driver reviews as needed
• Ensure compliance with legislation, safety regulations and company policies
• Liaison as needed with internal teams for communication with customers
• Meet performance deadlines and adhere to all client shipping requirements
• Ability to be flexible and work extended hours as required
• Work in compliance with the provisions of Occupational Health and Safety
• Perform other duties as assigned

Position Requirements:

• 2-5 years' experience in dispatching
• 2- 5 years' experience in transportation/ logistics industry
• Advanced knowledge of TMW
• Proficient in data entry with a high level of accuracy
• Awareness of Highway traffic act including hours of service, TDG, weight restrictions etc.

What's In It for You?

• Competitive salary
• Career growth opportunity within an industry leading logistics company
• Group Benefits offered - health and dental
• Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match
• Employee engagement events

Position Competencies:

• Excellent phone etiquette for professional communication with clients and team members
• Exceptional level of organizational skills
• Excellent problem-solving skills
• Exceptional organization, time management and negotiation skills
• High level of attention to detail with the ability to work in a fast-paced environment
• Strong professionalism and work ethics
• Strong knowledge of applicable routes within region
• Committed to achieving Transportation targets in a timely fashion while focusing on continuous improvement

Working Conditions

• Office environment

Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our team at hr@ttgi.com and we'll work with you to understand what is needed.

We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.