Divisional Support & Training Specialist
Req ID: 26235
Vacancy Type: Temporary
Contract Duration: Up to December 31, 2025
Number of Positions: 1
Closing Date: 03/05/2025
Job Summary
Under the direction of the Manager, Standards and Training, the successful candidate will support the development and administration of Divisional Standards, Compliance, Training and Volunteer programs.
Duties and Responsibilities
- Creation and Administration of Job Required Learning Items, Registration, Batch Loads, and Reporting.
- Develops, creates, updates and maintains various training manuals, reference guides and business processes.
- Provides support for Standard Operation Procedures program as well as the Compliance and Quality Management System Quarterly Updates, Safe Logs and Pin Pad Audit Reports.
- Maintains and updates the Standards and Training, CMS Training Resource, KBRec, and City of Mississauga AED Program Websites.
- Supports the City of Mississauga Volunteer Program and Volunteer Management System.
- Liaise with Project Leader for Recreation Enterprise Management System ("REMS") replacement to ACTIVENet; providing direct support for staff training coordination and overall REMS business procedure and SOP revision and review.
Skills and Qualifications
- Post-secondary certificate or diploma in Recreation, Office or Business Administration or related field with 3-5 years experience preferably related to service delivery.
- Proficiency in computer software applications including ACTIVENet, SharePoint, Word and Excel. Experience with Better Impact, Web Ex Meetings, Events and Success Factors Learning Management System is an asset.
- Excellent written and oral communication skills.
- Strong organizational and planning skills.
- Experience in providing training, completing training documentation and working within a team environment are required.
Hourly Rate/Salary: $36.85 - $49.13
Hours of Work: 35 hours per week
Work Location: Civic Centre
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , Sport & Community Development
Non-Union/Union: Non Union
We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.
All personal information is collected under the authority of the Municipal Act.
Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.
Learn more about the City's commitment to Equity, Diversity and Inclusion.
Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.
If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.