Senior Credit and Collections Administrator, Bell Media
Req Id: 422674
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
Be at the forefront of one of the most exciting and ever-changing industries. On the Bell Media team you will be a part of creating and delivering the best Canadian and international content across digital media, television, radio and out-of-home advertising platforms. You'll join a team of passionate and driven innovators, who are breaking barriers and expanding the reach of Canada's most-loved entertainment.
At Bell Media, you'll redefine digital connections and pioneer next-generation services, propelling us to reach new heights, unlock untapped potential and expand horizons for our customers.
Summary
Working with the team members of the Bell Media Credit and Collections department, the Senior Credit and Collections Administrator is responsible for the adjudication of credit and collection of media accounts.
Key Responsibilities
Credit and collections - Media
- Regular follow-up on an assigned list of accounts
- Contacting customers for payment of outstanding balances
- Following up with sales
- Responding to inquiries (both internal and external) on a timely and professional basis
- Credit adjudication of accounts to determine credit worthiness
- Forecasting of monthly collections
Account Maintenance
- Reconciliation of accounts
- Identification and clearing small balance adjustments
- AFDA identification
Other Duties
- Ensuring credit card payments are processed as required
- Back-up for month-end Reports
- Cross-training/back-up for Credit Administrator or other team members
Critical Competencies
- 3 to 5+ years of experience in a Credit & Collection role
- Certified Credit Professional designation (CCP) or working towards is preferred
- Highly organized and results driven
- Intermediate Excel skills
- Post-secondary education
- Ability to work independently and in a team environment
- Ability to communicate in a timely and professional manner with all levels (verbally and in writing)
- Bilingual (English/French) an asset
- Strong problem solving skills
- Ability to learn and use a variety of computer programs and software
- Media industry and accounting experience an asset
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto
Work Arrangement: Hybrid
Application Deadline: 04/04/2025
For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, ON, Toronto
Bell, one of Canada's Top 100 Employers.