Trade Support Manager
Job Summary
Job Description
Act as a floater to cover other desks during vacation in collaboration with junior team members.
Ensure prompt resolution of issues related to any mortgage settlements.
Review and provide approvals on Journal Posting and settlements.
Ensuring that process manuals are up to date, continually drive cross-train on all tasks within the team to maintain coverage.
Provide training to team members.
Investigate and resolve 3-way-reconciliation discrepancies in a timely manner.
Oversee the monthly GL accounts attestation within the prescribed deadlines.
Must-have
High degree of accuracy, attention to detail; ability to learn quickly and problem solve.
Work effectively and reliably under pressure with minimal supervision; team player.
Strong organizational, interpersonal, and excellent verbal/written communication skills
Solid PC (Microsoft Excel, Word) and analytical skills. Advanced skills in Excel are a requirement.
Bachelor's degree or equivalent.
At least 5+ years of financial services experience.
Nice-to-have
Experience/working knowledge of Mortgages/MBS & Derivatives products and processing procedures
Good working knowledge of various Systems: MHUB, Slim, People Soft, Infinity/Murex, OBI, IRIS etc.
Other technical skills such as Python, VBA or SQL
Job Skills
Analytical Thinking, Business, Communication, Customer Service, Customer Service Management, Decision Making, Financial Products, Financial Services Industry, Interpersonal Relationship Management, Investment Performance Measurement, Leadership, Learning Quickly, Microsoft Access VBA, Microsoft Excel, Microsoft Excel Functions, Microsoft Excel VBA Programming, Mortgages, Operational Delivery, Process Improvements, Reconciliations, Risk Management, Taking Initiative, Teamwork, Time Management, Written CommunicationAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
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