Group Collections and Commissions Specialist

November 27 2024
Industries Bank, Insurance, Financial services
Categories Collections,
Waterloo, ON • Full time

Group Collections and Commissions Specialist

Waterloo, ON, Canada Req #2540
Wednesday, November 27, 2024
At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today.

Position Title:​​ Group Collections and Commissions Specialist
​Reports To:​
Manager, Group Collection and Commissions​
​Department:
Group Actuarial
​Term:​​
Permanent Full-Time



Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.



The Opportunity: Equitable is growing! We are looking for a ​​Group Collections and Commissions Specialist for our Group Actuarial team. This role
is responsible for completing Group Collection and Group Commission activities. We are a busy team, so multi-tasking, a high level of accuracy and attention to detail are a must along with your focus on efficiency. If you thrive in a fast-paced, results-driven environment, we'd love to hear from you.

Now is an exciting time to join one of the Waterloo Area's and Southwestern Ontario's Top Employers for 2024!


What you will be doing:

  • Various Premium Collection and Advisor Payout Tasks, including:
    • Incoming payment processing
    • Billing
    • Processing transactions on our administration system
    • Working with various departments and resolving customer inquiries
    • Contribute to bank and premium reconciliations
    • Advisor payout processing
    • Supporting workload management for overall Group Collections and Commissions team


What you will bring:

  • Post secondary education with a focus on Accounting or Bookkeeping
  • Excellent problem solving and analytical skills
  • Self motivated drive that strives for continuous improvement
  • Minimum 2 years of collections and commissions processing related insurance industry experience
  • Strong attention to detail and high degree of accuracy
  • Excellent verbal/written communication and interpersonal skills
  • Ability to prepare MS Excel based numeric reconciliations and Pivot tables
  • Demonstrated organizational skills with the ability to meet deadlines


What's in it for you:


  • A healthy work-life balance with employee wellness top of mind
  • Annual bonus program, annual vacation allowance, and company-paid benefits program
  • An additional paid volunteer day each year so you can spend time giving back to the community
  • Immediate enrollment in the company's pension program with employer matching
  • Employee resource groups that support an inclusive work environment
  • Tuition support and specialized program assistance
  • An onsite full-service cafeteria with a variety of daily options
  • Discounts on company products and services, and access to exclusive employee perks
  • Regular EQ Together events focused on company togetherness and collaboration


As part of the recruitment/offer process you will be required to:​

  • Provide two professional references (minimum one supervisor and above)
  • Complete an assessment and/or testing

This role is open due to an existing vacancy.

To learn more about Equitable, we encourage you to explore our organization.

At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at careers@equitable.ca if you would like to receive our job postings in an alternative format or require an accommodation with the application process.

#LI-Hybrid

Other details

  • Job Family Individual Contributor
  • Pay Type Salary
Apply now!

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