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If you are proficient in French and English, and enjoy using your people skills, engaging in teamwork and handling essential and responsible administrative work, this position may be of interest to you.

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About the job

You will:
• provide a range of clerical, administrative, and related support services to the District Managers, Health and Safety Inspectors and Employment Standards Officers
• respond to general public inquiries

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What you bring to the team

Mandatory requirements

• You must possess oral French language skills at the advanced level. Your proficiency level will be confirmed before hire.

Customer Service, Communication and Interpersonal Skills:

• You possess highly developed customer-service skills/orientation.
• You have the ability to work as a team member and handle high level of stress when dealing with fatalities, work accidents and irate clients.
• You have proven communication skills to obtain details of incidents and events, workers and claims from the employers and police.
• You have demonstrated oral/written communication skills to provide information and prepare responses/correspondence.

Administrative Skills:

• You are computer proficient with proven expertise in utilizing various software applications such as word-processing, spreadsheet, presentations and email and keyboarding skills.
• You have knowledge of records management and practices to maintain electronic and manual records/filing systems.
• You have knowledge of the operation of various office equipment.
• You have knowledge of office administration policies and procedures to provide support to managers and staff.
• You have organizational skills to prioritize work, meet deadlines and manage competing priorities.

Analytical Skills:

• You have demonstrated ability to develop a solid understanding of Ministry of Labour, Training and Skills Development, programs and legislation that applies to them (i.e. Health and Safety and Employment Standards) in order to handle/refer enquiries and provide program information.
• You can gather information and present it in a logical fashion and respond to inquiries and/or complaints, referring where appropriate and ensuring confidentiality.
•You have demonstrated ability to use sound judgment in resolving problems independently.

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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Additional information: