Service Advisor - Centennial Chrysler Dodge Jeep Ram

NOW HIRING: Service Advisor

LOCATION: Centennial Chrysler Dodge Jeep Ram, Montague, Prince Edward Island

HOURS: Full time, permanent, 40+ hours per week. Monday - Friday 8:00am - 5:00pm.

WAGES: $17.00 - $21.00 per hour + benefits (negotiable based on experience)

THE PERFECT FIT:

Are you a customer-focused individual with exceptional communication skills? Take the leap into an exciting career in the automotive industry as an automotive Service Advisor! As the trusted point of contact for our valued customers, you'll provide outstanding service and support throughout their vehicle maintenance journey. While car knowledge or previous experience is not mandatory, it is highly valued. Seize this opportunity to launch a rewarding career where your skills and dedication will make a real impact. Apply today and join our team of service professionals!

APPLICABLE SKILLS:

• Strong communication and customer service skills
• Organizational abilities and multitasking capabilities
• Basic automotive knowledge is considered a strong asset
• Problem-solving skills
• Proficiency in computer systems and software
• Effective time management and attention to detail
• Teamwork and adaptability in a fast-paced environment
• Valid driver's license is required

Note: While experience in automotive service is preferred, we welcome applicants with a customer service mindset and a willingness to learn. Training will be provided for the right candidate.

JOB TASKS:

• Greet and assist customers in a friendly and professional manner.
• Document customer concerns and vehicle issues accurately.
• Provide information on service options, costs, and timelines.
• Schedule appointments and manage service workflow effectively.
• Communicate with technicians and team members for timely repairs.
• Keep customers updated on repair progress and address concerns.
• Present service recommendations based on inspections and diagnostics.
• Coordinate with the parts department for necessary components.
• Maintain accurate service records.
• Warranty administration (managing and processing claims with manufacture)
  
  

WHY WORK WITH CENTENNIAL:

• Customer-centered culture
• Supportive and team-oriented environment
• Professional training and development opportunities
• Competitive wages
• Company matching RRSP
• Group health/dental/insurance coverage
• Employee discounts
• Opportunities for career advancement

Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 45-year track record of success. Join our team and be part of our growth story as we operate six new vehicle dealerships, eleven Carstar collision centers, and two powersports stores across PEI, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us.

We welcome applications from individuals who are legally eligible to work in Canada. Please note that only candidates with current authorization to work in Canada will be considered for this position.