Evening Dispatcher

Tasks

• Answer calls from drivers.
• Supervise a team of unionized and non-unionized drivers.
• Perform various administrative tasks, such as scheduling and handling phone calls.
• Analyze undelivered clients and reassign responsibilities as needed.
• Ensure that the driver is informed of all client instructions regarding loading and that all shipping documents accompany the trip.
• Collaborate with various departments to ensure effective coordination of operations.
• Manage approximately fifty drivers.
• Perform other related tasks.
• If you are ready to take on new challenges, we want to meet you!

Advantages

• Special hourly premium: $2 per hour for evening and night shifts.
• 24 annual leave days: including 11 public holidays, 10 sick days, and 3 personal days (reimbursed at the end of the year if unused).
• Annual vacation according to company policy.
• Paid day off for your birthday.
• Group RRSP available.
• Group insurance available.
• Weekly pay via direct deposit.
• Employee Assistance Program (EAP) for support and resources.

Job requirements

• 1 to 3 years of experience in dispatching.
• Intermediate level of English to communicate with some English-speaking drivers (5% of the time).
• Good knowledge of the Office Suite.
• Strong geographic knowledge of Quebec.

Desired profile

• Attention to detail.
• Ability to work under pressure.
• Strong organizational and prioritization skills.
• Resourcefulness, optimism, and autonomy.