Customer Service and Order Advisor

Tasks

• Answering customer enquiries (by telephone, email, or at the counter).
• Completing purchase orders following requests received.
• Tracking orders for pickup or shipping.
• Using the SAP system.
• Ensuring part replacement warranty.
• Assist in storage upon receiving merchandise.
• Assisting customers with technical difficulties.
• Pursuing ongoing training to become an expert in the field of air conditioning and heating.
• Performing any other related tasks as requested by direct supervisor.
• If you are ready to take on new challenges, we would like to meet you!

Advantages

• Permanent job.
• Complete group insurance.
• $500 bonus in the first year and increase of $500 per year of service.
• Free uniform and promotional articles as of the first day.
• Continuous training internally, free and paid.
• Group RRSP from the first completed year.
• Easy access to parking.

Job requirements

• Bilingualism (French and English).
• Knowledge of the suite MS Office.
• Knowledge of construction and renovation (an asset).
• Knowledge of SAP (an asset).
• Access to a vehicle (an asset).

Desired profile

• Have natural leadership and an innate sense for communication.
• Be a team player and have a sense of organization and priority.
• Be able to work under pressure and be resourceful.