Integration and Operational Support Manager

Tasks

• Welcome and onboard new employees to promote their adaptation and engagement.
• Maintain an active presence on the floor during breaks and meals to provide coaching, answer questions, and support employees in real-time.
• Manage administrative tasks related to staff, including absences, tardiness, vacations, and leave, ensuring compliance with internal policies.
• Supervise, organize, and track daily tasks while evaluating employee performance and providing ongoing coaching to optimize productivity.
• Train employees in forklift operation, computer systems, and safety procedures, in accordance with established standards.
• Manage workplace accident records, document them, and forward them efficiently to the Occupational Health and Safety (OHS) department.
• Collaborate with internal departments (operations, management, HR) to ensure optimal coordination and smooth processes.
• Analyze employee performance to identify development opportunities and implement improvement plans.
• Plan and organize human and material resources to meet operational requirements and client expectations.
• Maintain regular communication with management, reporting activities, results, and actively contributing to the achievement of warehouse objectives.
• Perform any other related tasks to support the team and contribute to the overall success of the warehouse.
• If you are ready to take on new challenges, we want to meet you!

Advantages

• 3 weeks of prorated vacation starting from your first day.
• Well-being days to use each year at your discretion.
• 1 paid day off on your birthday.
• 1 paid day off on your work anniversary.
• Full range of benefits, including 50% of the collective insurance premium paid by the employer.
• Weekly compensation.
• Social activities throughout the year.

Job requirements

• Minimum of 2 years of experience in team supervision or management, ideally in a warehouse, logistics, or operational environment.
• Knowledge of laws and regulations related to personnel management (e.g., tardiness, absences, occupational health and safety leave).
• Proficiency in both French and English on a daily basis, in order to effectively communicate with warehouse staff.
• Valid driver's license required for the position.
• Ability to train employees in the use of equipment such as forklifts (an asset).

Desired profile

• Dynamic and flexible.
• Customer service-oriented.
• Responsible and open to change.
• Initiative and strong organizational skills.
• Good judgment.