Operational Support Advisor and Talent Development

Tasks

• Conduct daily follow-ups with employees, including managing absences, delays, returns, and health and safety monitoring.
• Act as the primary point of contact with the team to ensure attendance and performance.
• Ensure adherence to safety protocols and promote best practices on the floor.
• Monitor and analyze key performance indicators (KPIs) to optimize productivity on the ground.
• Maintain effective communication via email and during meetings, ensuring follow-up with internal clients.
• Perform routine administrative tasks such as data entry to update employee files, manage records, and update system registers.
• Handle disciplinary meetings and related administrative processes in coordination with HR.
• Organize and facilitate training (first aid, forklift operation, etc.) and ensure continuous team development.
• Identify and recognize outstanding employees for internal promotions.
• Coordinate recruitment and staff onboarding in collaboration with relevant teams.
• Assist in stock management, inventory, and purchasing coordination.
• Perform any other tasks as needed to support daily operations.

Advantages

• 3 weeks of vacation pro-rated upon your start date.
• Well-being days to use as you wish.
• 1 paid day off to celebrate your birthday and another for your work anniversary.
• A full benefits package, with the employer covering 50% of the collective insurance premium.
• Weekly salary.
• Participation in social activities throughout the year.
• Support from a renowned HR firm, offering ongoing professional development and support.

Job requirements

• 1 to 2 years of experience in operational support, warehouse management, or a similar role.
• High school diploma (DES) or equivalent.
• Proficiency in both French and English, as daily communication with warehouse staff is required.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• A valid driver's license is required for the role.

Desired profile

• Effective communication at all levels of the organization.
• Client satisfaction is a top priority.
• Strong organizational skills and attention to detail.
• Anticipation of issues with swift solutions.
• Effective management of multiple priorities in a dynamic environment.
• Strong sense of responsibility with great adaptability.
• Initiative-taking and precise planning.
• Thoughtful and informed decision-making.
• Energy, flexibility, and responsiveness to challenges.