Messaging Support Analyst

Position Title: Messaging Support Analyst

Location: Regina, SK (Remote)

Overview:

Charter is currently seeking one (1) experienced Messaging Support Analyst to join our team starting May 2025. The ideal candidate will have 6+ years of experience as a Messaging Support Analyst supporting MS SharePoint, One Drive and Exchange Online. This role requires strong SharePoint experience (projects and support) preferably from a Developer perspective (full SDLC). Experience designing, developing, and implementing customized SharePoint solutions and integrating them with other systems is also required. Industry certification required: MCPD (SharePoint) and MCTS (SharePoint). Location: Regina, SK (Remote). Term: Two (2) years. Candidates must reside in Canada for the duration of the project

Responsibilities:

• Custom Web Parts: Develop custom web parts, workflows, and forms to enhance the functionality of SharePoint sites.
• Site and Application Maintenance: Design, develop, and maintain SharePoint sites and applications to ensure they meet business requirements.
• Support/Troubleshooting: Provide technical support and troubleshoot for SharePoint-related issues to ensure smooth operation.
• User Training: Create technical documentation/user guides and provide training to users on new systems or updates.

Qualifications and Experience:

• 6+ years of experience as a Messaging Support Analyst supporting MS SharePoint, One Drive and Exchange Online.
• Experience supporting SharePoint platform, including user interface, business intelligence, collaboration, and content management capabilities.
• Experience in the full software development life cycle, including requirements analysis, design, development, testing, and deployment.
• Experience designing, developing, and implementing customized SharePoint solutions and integrating them with other systems.
• Experience creating technical documentation and user guides for new systems or updates.
• Experience setting up and managing user permissions to ensure the security of SharePoint systems.
• Experience setting up and supporting Exchange Online and OneDrive is an asset.
• Education (Mandatory):
  • o Microsoft Certified Professional Developer - SharePoint
• Microsoft Certified Technology Specialist - SharePoint
• Excellent communication (written and verbal) in English is required.
• Must be authorized to work in Canada.

Note: Must be legally eligible to work in Canada. Unfortunately, we are not able to sponsor candidates.

Our Company:

Charter is an award-winning IT solutions and managed services provider founded in 1997 in Victoria, BC, Canada. With offices nationwide, we offer innovative IT solutions, managed services, project delivery, and consulting. Our mission is to align people, processes, and technologies to enhance communication, boost performance, and modernize businesses. Using a business architecture methodology and human-centered design, we drive successful digital transformations, unlock new opportunities, and promote growth. We empower our clients to focus on core operations with our comprehensive support.

Let Charter drive your business outcomes Forward, Together.