Financial Services Representative

At Conexus, we are focused on supporting our members with their needs of today, while also helping them work towards their goals for the future. It's more than conducting a banking transaction, it's about providing our members with insightful content, tools, expert advice, and a full suite of products to empower them and inspire confidence in their financial decision-making. We prioritize growth and efficiency and are champions of every members success for a thriving Saskatchewan. We do this by lending an ear to each member's unique needs throughout Saskatchewan, ensuring personalized solutions.

Our employees are curious, courageous, confident and committed. They are the reason we consistently deliver outstanding member experiences. They're more than just individuals who come to work each day, each employee is a vital part of Conexus.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis

The bigger picture

We're looking for an agile member-service ambassador to come on board as our full-time Financial Service Representative in Regina! Working 37.5 hours per week, they will be the first point of contact for members and will provide them with everyday banking services and products to meet their immediate needs. We have a temporary and permanent opportunity to join our front line team in a full time capacity!

How you'll be spending your time

• Assisting members with day-to-day banking services such as bill payments, deposits, withdrawals and much more
• Proactively identifying and responding to members' needs to empower members to achieve what matters to them
• Learning additional aspects of branch actions from opening accounts and wire transfers, to completing simple credit card applications - to help fill in any gaps on a day to day basis
• Uncovering opportunities to refer members to Financial Advisors to further develop and strengthen relationships
• Adhering to policies and procedures to ensure compliance within the industry

The way people describe you

• An engaging person, who builds trust and working relationships with ease
• A team player who takes pride in serving our members and creating exceptional experiences
• A reliable individual that shows up for themselves and the team
• A communicator, who takes a genuine interest in people and is good at listening
• A detail oriented individual who is meticulous in their work and values accuracy

The experience you bring

• High School Diploma
• Experience in providing customer service
• Experience in cash handling

Salary Range

$41,906 - $49,290 with a 6% Short Term Incentive Target

Benefits & Perks

Our employees' performance and achievements are critical to the success of our members' credit union. It's the reason we ensure that our employees have access to various perks and benefits that support them in bringing and being at their best. Not just at work, but in life. Some of these extra's include, but are not limited to, the following:

• Preferred rates for all your banking needs helping to make life more affordable
• Generous vacation benefits with 10 additional paid days off giving you time to spend on what's most important to you
• Competitive benefit package options covering off all aspects of personal wellness
• 7% pension matching after 1 year of employment to support you towards retirement

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we've been searching for! This opportunity closes on February 17, 2025 so apply now! If you have questions about this position, please contact Shayla Riche at jobs@conexus.ca.

This position is ineligible for support under the Saskatchewan Immigrant Nominee Program.