Victim Support Worker

This if for a 6-month, full time term position. Flexible or part-time hours may be considered.

The Department of Justice is working to ensure Yukon remains a safe, secure, and healthy place to live and work. We build strong and healthy relationships with others to support good governance and to foster safe communities with opportunities for healing. The Department of Justice provides supportive and dynamic work environments comprised of teams of professionals who are committed to making a difference in the lives of Yukoners.

The principles that guide are:

Reconciliation with Yukon First Nations: Together as DOJ representatives we commit to embracing the spirit of the Final Report of the Truth and Reconciliation Commission of Canada entitled Honouring the Truth, Reconciling the Future, by conducting ourselves in our day-to-day business in a manner that embodies the purpose of reconciliation with our First Nations members in the Yukon. We recognize the importance of employee education on First Nations history and the encouragement of innovative thinking by all DOJ personnel on our ability to effect meaningful change towards true reconciliation.

Working as a Team: As DOJ employees we value working together as a team within branches and within the department as a whole, while respecting our respective roles in the administration of justice, to work as one entity to meet our collective objective to serve the public. We are mindful of the impact of our actions on the people around us both in proximity and in the larger department and strive to ensure that we maintain the best interests of the department in our approach to our work.

Identify and Meet our Clients' Needs: DOJ personnel have a wide variety of responsibilities and an equally diverse clientele, internal and external to government, and we are committed to ensuring that they know we work for them and that we treat them with empathy, inclusion, integrity, respect and professionalism.

Initiative and Innovation: Management will encourage DOJ staff at all levels to think innovatively and to take initiative that will improve the work we do and services that we provide to allow for positive change and creativity in the workplace. Management will encourage DOJ personnel to reconsider our approach to the services we provide and adapt to the changing environment.
Communications: We are committed to improving the way we communicate internally with one another and externally to the public in order to better perform as a DOJ Team, share information and ideas with each other, dispel negative myths about the department and to ensure that the public has an appreciation for the excellent work we do.

Reporting to the Supervisor and working collaboratively with the Victim Services Workers, this position engages with victims of crime who request information or services, manages client files and provides administrative support, and acts as a key member of the front-line team providing victim support and services in a manner that is seamless, and client focused. This position may conduct client intake and provide initial client service and may provide back up to additional administrative roles within the team.

For more information about the position, please contact Andrea Vaags at (867) 332-9683 or by email at Andrea.Vaags@yukon.ca

For more information about the process, please contact Tammy Vermeersch at Tammy.Vermeersch@yukon.ca

If you need technical support submitting your application, please contact: (867) 667-9453 or E-Recruitment.clientsupport@yukon.ca .

Please do not email resumes to any of the above addresses; resumes will only be accepted through the e-recruitment application system.

Essential Qualifications:

Please submit your resume clearly demonstrating how you meet the following qualifications. Please note selection for further consideration will be based solely on the information you provide in your resume.

• Coursework in social work, psychology, criminology, or a related field.
• Experience providing trauma-informed care and culturally sensitive service
• Experience linking/referring clients to other service providers and/or working in collaboration with service partners in support of clients
• Experience documenting services provided and maintaining files in a confidential service.
• Experience prioritizing tasks within a crisis-oriented team environment.

Candidates who have education, training and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge, Skills and Suitability
Candidates should have and may be assessed on their:

• Knowledge of Yukon First Nation history and resistance
• Ability to provide initial client contact through phone, written and in person service.
• Strong communication and interpersonal skills in order to provide compassionate service and advocate for victims effectively.
• Ability to effectively support the client services team by organizing and managing client files and requests, and effectively sharing information with the appropriate team members
• Ability to provide culturally humble service and commitment to building individual cultural competencies.
• Ability to provide service for vulnerable populations
• Familiarity with local resources and services for victims of crime and the criminal justice system would be considered an asset.

Conditions of Employment:

• Security Clearance including Vulnerable Sector
• Valid Class 5 Driver's Licence

Job Requirements:

• Willingness to travel throughout the Territory