diagnose, and resolve level two problems for users of the software and hardware, LAN and WAN, VPN, the Internet, mobile devices, and new computer technology; communicate solutions to end-users. Respond to more complex issues (second li[...]
What you'll do:As an evTOC expert, it will be your mission to elevate our customer experience by:Act as an expert level technical advisor or specialist on highly complex initiatives.Providing remote support for Evertz customersSolve pr[...]
Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide s[...]
Is this role right for you? In this role you will: Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates Build strong customer relationships and deliver excellent customer service Acts as[...]
In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.About the roleWe're looking for a Bilingual Customer Service Re[...]
In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.About the roleWe're looking for a Customer Service Representati[...]
Job DescriptionManaging Director, Head of Business Process and Digital Transformation, RBC Capital Markets Business & Client ServicesThis role will oversee end-to-end program and project execution to ensure seamless implementation of c[...]
Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to [...]