About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Custo[...]
Following Management Disciplines as outline to support our Customer Experience Model (CEM): Engaging in coaching as an ongoing observational activity with team by providing relevant feedback and coaching during live call observations, [...]
As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by: Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted Con[...]
As a Manager, Client Services and Sales: You will coach and develop a team of Customer Service Representatives and Investment Representatives, ensuring they deliver a knowledgeable and professional customer service experience. You will[...]
WE WANT YOU (and your mad skills)! Reporting to the Director of IT & Facilities, Desktop Support will be responsible for providing 1st and 2nd level hardware and software support for computer users. We are seeking a skilled and custome[...]
sort, and reorganize undelivered freight and process freight damages Prepare packages for redelivery (tracking data, labels, repackaging, etc.) Inspect damaged packages Use computer applications (i.e., Salesforce) to track completed cu[...]