Leadership and Team Management:o Lead, mentor, and develop a geographically distributed team of Tier 2 support professionals, fostering a culture of collaboration, innovation, and continuous learning.o Establish clear performance metri[...]

Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to [...]

Other related duties as assigned. Physical Requirements Must be physically able to do heavy lifting or carrying, work on feet for eight (8) hour shifts, work at heights and/or in varying environmental conditions (inside, outside, high [...]

Join our Talent Community to stay in touch and learn more!Job DescriptionPosition SummaryCustomer Success Associate (CSA) will play an integral role in delivering our services to customers on their purchased programs, working with our [...]

Job DescriptionCustomer Success Managers (CSMs) will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finis[...]

Develop and maintain relationships with clients, giving an exceptional experience from initial inquiry/welcome to final delivery Generate and respond to customer lead inquiries to set daily appointments Reach out to personal and dealer[...]

com Your role as a Customer Success Manager: As a Customer Success Manager, your focus will be on the post-implementation customer journey. Ensuring seamless onboarding, driving adoption, and maximizing engagement, your role will be to[...]

Position Title: Senior Manager, Customer Experience - NA Supply Chain Position Type: Regular - Full-Time ​Position Location: Toronto HQ Requisition ID: 33781 ABOUT MCCAINAt McCain, we're feeding the world: from French fries to cakes,[...]

We aim to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business. Citizen Services, as a br[...]

Benefits Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and[...]