As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by: Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted Con[...]
Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience Act as a change management lead by assisting with the implementation of new policies and procedures Do you have the skill[...]
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Custo[...]
Requisition ID: 209383 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Looking for a hybrid role? We have the job for you! We want you to join our team and have the ability to work the
As a Customer Solutions Advisor in the Outbound Mortgage department you will contributes to the overall success of the Canadian Banking Contact Centre (CBCC) ensuring specific individual goals, plans, initiatives are executed/delivered[...]
Requisition ID: 208589 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Retail Credit Risk Collections is at the forefront of developing innovative solutions that significantly impact
As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and servic[...]
plus work on capacity planning and providing recommendations. This role will include project work and interacting with multiple team members. You will participate in semi-annual Disaster Recovery (DR) fail over testing on regular basis[...]