Evertz is looking for a Client Support Manager to join our growing team. Reporting to the Senior Manager of the Technical Operations Centre, the CSM will be an advocate for current clients. The CSM will be tasked with keeping accurate [...]
Respond and provide expert technical direction to customers regarding operational issues, firmware upgrades and general system maintenanceRegularly assess customer applications and trouble-shoot/diagnose issues through research and/or [...]
Train lab software in customers' environments and deliver end-user training through our modules.Develop and maintain high-quality user training material for hardware and software products.Establish key relationships with Project Manage[...]
in person or electronic enquiries or forward to appropriate personPrepare correspondence, reports, statements, forms, presentations, applications and other documentsPerform administrative duties such invoicing, expense management, and [...]