Call centre jobs and customer care jobs in Blainville, Quebec
Job SummaryJob DescriptionWhat is the opportunity?You are an officer within our Credit Management and Recoveries team acting as an RBC ambassador delivering an exceptional client experience by offering financial advice & payment soluti[...]
Contribute to continuous improvement initiatives and projectsResponsible to manage complex process with high volume of dataRespond to inquiries from customers, sponsors, consultants and internal business partnerResponsible for plan rec[...]
We've built a foundation whereby different perspectives, ideas and backgrounds continue to help us grow the business. The Specialist, Customer Relations Centre will have the opportunity to: Interact with customers via phone to provide [...]
As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by: Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted Con[...]
Lead PCI DSS (Payment Card Industry Data Security Standard) and ISO Audits for the I&CX products, ensuring adherence to relevant standards and protocols Coordinate communication and document review with appropriate stakeholders Partner[...]
Proactively generate and build client relationships (qualify, solution, negotiate, close) Articulate a compelling and differentiating value proposition to the client, that aligns to their business imperatives Create a compelling vision[...]
Job SummaryJob DescriptionWhat is the Opportunity?The Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. You will st[...]
ensuring that team members are motivated and working effectively towards common goals. Promote a culture of teamwork and open communication, ensuring that team members collaborate effectively across functions. Manage workloads and assi[...]