As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by: Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted Con[...]
Now, if you were to come on board as our Reception Agent & Guest Services Coordinator, we'd ask you to do the following for us: Provide engaging and anticipative service to all office employees and visitors in both French and English W[...]
Position title: Assistant Manager, Customer Engagement and Administration (temporary, 12 months) Reports to: Director, Airport Experience and Strategy Location: Montreal, Canada I. Areas of responsibility: The Assistant Manager, Airpor[...]
Meet with all new Associates on their first day of work and conduct hands-on training, following mentorship training guides Provide ongoing feedback to Associates during training including face to face and written testing Follow-up wit[...]
Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide s[...]
Job SummaryJob DescriptionWhat is the opportunity?The Kent Group, a top-performing private portfolio management team at RBC Dominion Securities, is looking for a highly motivated and dynamic Client Service Associate. We seek a detail-o[...]
Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience Act as a change management lead by assisting with the implementation of new policies and procedures Do you have the skill[...]
We focus on excellence and are committed to support and develop our teams! JOB QUALIFICATIONS: Provide high standards of service to customers in accordance with the Skyservice philosophy, ensure efficient and courteous arrivals and dep[...]
Facilitates timely client problem-resolution, engages cross-functional representatives or groups as appropriate.Responds to client concerns in a professional manner to convey ownership, competence, respect for the client relationship.A[...]
Your role as a Customer Success Manager: As a Customer Success Manager, your focus will be on the post-implementation customer journey. Ensuring seamless onboarding, driving adoption, and maximizing engagement, your role will be to hel[...]