Technical Support, and in a Call Center context, the level 1 technical support advisor responds to customers who contact the company with technical problems related to telecommunications services and products offered by the company suc[...]
Technical Support, the person occupying the position of Level 2 Technical Support Advisor responds to customers who contact the company with technical problems related to products, assists Level 1 technical support advisors and acts as[...]
Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide s[...]