Call centre jobs and customer care jobs in Saint-Laurent, Quebec
"Task Manager") to ensure interim reporting is completed in a timely manner; Updating Task Manger and Scotia Dealer Link with necessary information to ensure accuracy of the customer reporting requirements (this includes various data s[...]
Job SummaryJob DescriptionWhat is the opportunity?You are an officer within our Credit Management and Recoveries team acting as an RBC ambassador delivering an exceptional client experience by offering financial advice & payment soluti[...]
Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide s[...]
Contribute to continuous improvement initiatives and projectsResponsible to manage complex process with high volume of dataRespond to inquiries from customers, sponsors, consultants and internal business partnerResponsible for plan rec[...]
We've built a foundation whereby different perspectives, ideas and backgrounds continue to help us grow the business. The Specialist, Customer Relations Centre will have the opportunity to: Interact with customers via phone to provide [...]
As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by: Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted Con[...]
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Custo[...]
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Custo[...]
Lead PCI DSS (Payment Card Industry Data Security Standard) and ISO Audits for the I&CX products, ensuring adherence to relevant standards and protocols Coordinate communication and document review with appropriate stakeholders Partner[...]
Proactively generate and build client relationships (qualify, solution, negotiate, close) Articulate a compelling and differentiating value proposition to the client, that aligns to their business imperatives Create a compelling vision[...]