Facilitates timely client problem-resolution, and engages cross-functional representatives or groups, as appropriate.Responds to client concerns in a professional manner that conveys ownership, competence, respect, the value of the cli[...]
We're looking for a customer relations specialist to solve problems, and win back and retain the most demanding customers in our global network (Americas, EMEA and Asia-Pacific). You'll be working closely with the dealer network, customers and your
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for