Cover Letter Model

The cover letter has only one objective: it must make the recruiter feel like reading your CV and granting you an interview. To maximize your chances of success, show that you understand the needs of your future company, and present the skills you have to offer.

Included with your CV, the cover letter outlines your interest for the position and promotes your experience. To be effective, it should be concise and personalized. If the job ad does not specify a contact person, do not hesitate to telephone the call centre to know to whom to address your letter. In all cases, forget about three-page letters and cutting and pasting whole chunks of text; a short page is enough.

The cover letter has only one objective: it must make the recruiter feel like reading your CV and granting you an interview. To maximize your chances of success, show that you understand the needs of your future company, and present the skills you have to offer.

If you apply by e-mail, the letter can be included directly in the body of your e-mail.

EXAMPLE: CALL CENTRE SUPERVISOR

 
July 31, 2007
 
Mr. Martin Tremblay,
Director of Human Resources
Company XYZ
4222 McKenzie Avenue
Suite 201
Mississauga, Ontario L5A 1H5
 
 
RE: Response to ad for computer support centre supervisor
 
Dear Sir:
 
I am pleased to apply for the position of supervisor for computer support centre advertised on www.callcenterjob.ca. Thanks to an unparalleled quality of service, Company XYZ is the Canadian technical support leader to PC users. I would like to join your team to grow with the best in the business and contribute to your future success.
 
For the past six years, I have acquired solid experience in computer support centre environments, advancing from technical advisor to supervisor. A results-oriented professional, I can manage a team of some 50 advisors, from both the operations and human resources points of view. To satisfy customers, I am continually improving the scripts and working on making computer jargon easier to understand. My excellent knowledge of the field constitutes a marked asset.
 
I am very enthusiastic about working for your company and your culture of simplicity, and am sure you could greatly benefit from my services.
 
I have enclosed my CV for more information on my background. I would be pleased to come in for an interview to discuss my qualifications and qualities for the job in more detail.
 
Yours truly,
 
 
Signature and contact information

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