When the recruiter doesn’t ask questions that let you highlight your strong points, how do you turn the job interview to your advantage? Tips. An ability to engage or collaborate, a sense of organization and a spirit of initiative are all important assets for a company. Even though as a candidate you have these valuable […]
This was heard in a recruitment office: “If customer service was obligatory like military service, the world would be a better place!” It’s true that working with the public develops universal, essential job skills and here are ten of them. The art of greeting These skills open a dialogue showing the participants true colours. However, […]
Authentic, honest and inspiring, informal leaders are often more popular than bosses in a working team. Their qualities affect change. Companies therefore have every interest in taking advantage of informal leaders to improve their workplace. These informal leaders can be very determining in a call centre or customer service environment. The informal leader is an […]
Music while working are you in favour of this practice? Do your colleagues’ conversations disturb you, are you having a hard time concentrating, or can you simply not go without music for even a few minutes, so you always work with earbuds in your ears? If so, you are far from being the only one, […]
Don’t be surprised if a recruiter proposes an interview in a public place. He has his reasons (spaces in the company not available, confidentiality of hiring in relation to existing employees or just a desire to make the best use of his time), but you now have new apprehensions: a place to evaluate, what to […]
“It’s okay to lie on your CV, no one reads them anyway.” This is an example of one of the worst pieces of career advice that workers reported when interviewed by an independent survey firm. This survey, conducted on behalf of Accountemps, got responses from more than 400 Canadians aged 18 or older and who […]
These days, the presentation letter is rarely read by recruiters. How can you stand out? First, it must be borne in mind that there are several types of recruiters. “There are professional recruiters who work for an agency, and there are managers who have to do it on an ad hoc basis in their company,” […]
The traditional model of job security: full time, having a single employer, has given way in the last few decades to an increase in flexibility and employment insecurity. Québécois occupying atypical jobs have more than doubled in the last 30 years. Are you in this category? Are you unionized? The job security offered to union […]
There are tons of stories of getting fired offhandedly. When this situation happens to us, we can ask ourselves what is our recourse and how far can businesses go. Exploring the issue. Regardless of individual or massive layoffs, it is always possible to do it by the book. But what are these concrete rules? Golden […]
We are not born passionate about our work, we become passionate. This idea is countercurrent to our current time’s message “follow your passion” that is posted everywhere from Facebook pages to blogs. But, passion is not the inevitable starting point of professional achievement. Shake up the myth that passion at work makes us happy. This […]
Having become the ultimate symbol of the beige and depressed worker, the cubicle has lost ground to working in the open air. Even though, it is far from being the workplace’s Holy Grail, the cubicle is lacking for numerous office employees. Nikil Saval—author of Cubed: A Secret History of the Workplace—explains in an interview in […]
It is often said the most of what is said is not expressed in words. The tone of voice, facial expression and also and especially the attitude and gestures count for much in the message that you want to convey. The problem is that many of these elements are subconscious. Learn how to master them […]