In life, we often like to believe in our lucky star… From a professional point of view, establishing a career development plan can actually help the stars to align themselves. A career plan: a development tool that we’ve all heard about, but… who has one? However, according to Al Dea, career development specialist, those who […]
In the life of an accounting clerk, dealing with the company’s overdue accounts is a task often that requires a certain diplomacy: it is necessary to claim what is due, while taking care of the relationship with the client. How can this be done? Be discreet According to Steve Fournier, Accounts Receivable Analyst in Finance […]
Society is in a hurry, people are impatient, and as a result customers are ever more demanding. Is good customer service still able to satisfy them? Jean-Luc Geha, director of the HEC Montreal Sales Institute and a specialist in customer experience, shares some ideas. “Accustomed by the instantaneous pace of information transfer, people now expect […]
To make ends meet, or just to have a variety of work experiences, it can be interesting to consider an evening job. Here are some tips to find the one that will suit your personality and your schedule. Regardless of your professional situation, holding a part-time evening job could let you boost your income while […]
“The reality of today’s job market is that people are in motion. They move from one job to another quickly,” sums up Éloïc Lévesque-Dorion, employment counsellor at the Montreal Downtown Job Search Club. “People stay in the same company for three years on average,” he adds. “Everyone will eventually have to find another job.” Even […]
Bilingualism is more than an asset when you want to work in a call centre. How can you master English faster? Some tips. It’s easy to converse in English with friends, but things can sometimes get complicated when you find yourself in a professional context where you have to sell, negotiate or respond to dissatisfied […]
To stand out, skills are not enough – you have to know how to arouse the recruiter’s interest by highlighting your personality. How do you achieve this in a résumé, on social media? Tips. Targeting the required personal qualities Showcasing your personality is a good way of enhancing your candidacy and eliciting a call from […]
What are the characteristics that distinguish a Canadian résumé? Here are some aspects to consider, if you have just arrived in the country. From pragmatism and adaptation to the job offer Canadian recruiters expect to find the exact requirements of the job offer in your résumé. Sort through your business information to include only those […]
Sexual, psychological or discriminatory harassment: these situations are found more often that you might think in Canadian workplaces. 19% of women and 13% of men have been victims at least once in their careers. Learn how to recognize it to know how to react accordingly. Is it harassment? To know how to respond, the first […]
Looking for an employer is becoming more and more like looking for… a spouse! An increasing number of employees are looking for the perfect match. A recent survey by the Robert Half firm reveals that 2 Canadians out of 5 would be willing to turn down the job of their dreams if they disagreed with […]
When an employee resigns it is becoming more and more common to conduct an exit interview. How is it conducted? What do you gain from it? We spoke to Émilie Pelletier, CHRP and HR marketing and communication strategist at HRM Group. Less known than the hiring interview, the exit interview is gaining popularity among organizations […]
The world of employment is not what it used to be. As well, certain classic job search tips no longer apply, according to Forbes magazine, which recently drew up a list of tips to discard. To be a good job seeker of the day, here are recommendations and general advice not to follow. The job […]
