During this period of the COVID-19 pandemic, where physical distancing is essential, many professionals are discovering teleworking and attempting to tame this new way of accomplishing their tasks. However, this comes with challenges, especially if it lacks structure… and fun. Here are five tips for getting your work done well at home. Create a routine […]
The global COVID-19 crisis is putting enormous pressure on call centres, especially those dealing with health or emergency services. How do you keep your cool and handle incoming calls well that are coming from panicking users? Show empathy For several weeks, call centres have had to deal with worried and anxious users who want answers […]
In these times of confinement, remote working is required as a solution to continue to earn a living despite voluntary or mandatory isolation, which could last for several months. Fortunately, there are some unexpected jobs that lend themselves well to remote working. Here they are. Virtual assistant These are sometimes also called telesecretaries. This occupation […]
The world of work experienced unprecedented upheavals in March due to measures imposed by the federal and provincial governments to limit the spread of COVID-19. Here is an overview of the employment situation in the country. Massive job losses This is now a cliché: the situation is changing rapidly – and the statement also applies […]
Overall, recruiters who interview someone looking for a job ask more or less the same questions, regardless of the position to be filled. To properly prepare for your appointment with your potential employer, learn to answer these classic questions. Tell me about yourself “My name is First name Last name. I worked for X years […]
The measures taken to counter the coronavirus pandemic have major impacts on employers across the country, and the situation is evolving… Here is a list of reliable sources to monitor the situation and find answers to your HR questions. The Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST) […]
Does the prospect of talking about salary with your superior keep you awake at night? If you are well prepared for this conversation, there is no reason to worry about it. Here are some tips for a successful interview. According to John Meese, director at BambooHR, you should not be afraid to talk about money […]
Bilingualism is often required for jobs in call centres, but it is not limited to fluency in French and English. There are many positions for agents who are fluent in other languages. There’s enough to take advantage of your third language! “Please note that this position requires fluency in Portuguese and English.” This is the […]
Security guard, kitchen help, longshoremen, technical workers, crane operators, waiters… There is no shortage of job openings in Prince Rupert. In this village of 12,000 inhabitants located on the shores of the North Pacific, two hours by boat from Alaska, the port is in an economic boom, to the point that businesses are struggling to […]
There is no longer any doubt about the many benefits of networking. How can you use it to stand out and, especially, to avoid missing opportunities? Here are five strategies to achieve this! Have a clear plan It’s not enough to dress up! Before the meeting, make sure to review the goals. If possible, take […]
In an ideal world, all customers would pay their bills. However, for reasons of dissatisfaction, due to financial problems or outright dishonesty, some consumers don’t. Knowing how to collect amounts due without harming long-term relationships with customers is the job of the collection agent. Here are some key points he has to master. The golden […]
The new year is fast approaching and it’s time to start thinking about your good resolutions for 2020. From a personal point of view, losing weight and quitting smoking are classics… But what about your 2020 professional goals? Here are 20 ideas to study. No worries: you don’t have to do everything, but setting two […]
